Xgram Integrates Enterprise-Grade Security with DeFi Management in a Combined Swap Platform

Xgram, a fast-growing decentralized crypto swap service, has launched Personal Manager Support—a pioneering feature in the industry aimed at reducing risks in large-value transactions. For every swap over $10,000, users are automatically paired with a dedicated human specialist who provides live oversight, pre-swap verification, and assistance after the transaction is complete. This new service is designed to merge the high-touch support typical of institutional platforms with the core values of decentralized finance (DeFi),

for users trading large sums or prioritizing privacy.

Whenever a user starts a swap of $10,000 or more, the feature is triggered instantly, connecting them to a manager through the app’s chat function. Essential steps include verifying wallet addresses, networks, and transaction tags before proceeding, along with ongoing supervision throughout the process.

, with many queries handled in just 10–20 seconds. Importantly, this support is complimentary, requires no minimum trading volume, and for all Xgram clients.

Andrew K., Chief Marketing Officer at Xgram, highlighted the importance of this solution: “A single incorrect character in an address or a mismatched network can result in losses of hundreds of thousands of dollars. Our goal was to remove that worry completely,” he said

. Internal beta tests showed a 94% drop in user-reported anxiety and no irreversible mistakes on transactions that were monitored . Because Xgram is non-custodial, users always maintain full control of their funds, across millions of completed trades.

Xgram’s robust technical setup is key to its reliability. The platform utilizes entirely self-hosted nodes, does not rely on external liquidity APIs, and supports cross-chain transactions for more than 400 cryptocurrencies—including privacy-focused coins like Monero and . An independent security review, finalized in October 2025, further strengthened trust in the platform .

The introduction

where traditional exchanges provide tailored support for wealthy clients, but decentralized services often lack such human intervention for large trades. By offering institutional-level support without giving up user custody, Xgram presents itself as a balanced option for those seeking both safety and ease of use.

Early users have already started using the new feature. "

– it’s a real person guiding you through the transaction,” the company notes. Those making swaps over $10,000 can , ensuring prompt expert support.

This development reflects a broader movement in the crypto world, where institutional adoption and enhanced user experience are coming together.

, the Personal Manager Support service may become a benchmark for risk management in decentralized finance.